Client Experience Manager

4 days ago


Las Vegas, Nevada, United States GORDON LAW, LLC Full time

Job Overview:

We are seeking a highly skilled Client Experience Manager to join our team at Gordon Law, LLC. This is an exceptional opportunity for a motivated and experienced professional to drive client satisfaction and contribute to the growth of our law firm.

With over 5+ years of experience in client services or client relations management, ideally within a legal or professional services setting, the ideal candidate will possess strong leadership and people-management skills, excellent written and verbal communication skills, high emotional intelligence, and proficiency with CRM software and client management tools.

As a key member of our team, you will be responsible for ensuring a high-quality client experience from initial contact through to the resolution of cases. You will work closely with our legal team to ensure all client interactions reflect our firm's core values and dedication to outstanding service.



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