Customer Service and Operations Support Professional
2 days ago
We are a Pacific Northwest transportation carrier with an immediate opening for a reliable Customer Service Representative who will also support our Management team to work in our Operations team located in Puyallup, WA.
This is a full-time position with competitive pay based on experience. Our chosen candidate will be eligible for our employee benefits package which includes medical/dental/vision, PTO, and 401k.
About the RoleWe are searching for someone who has a bubbly personality, likes to function as part of a team, is a self-starter, has great customer service skills, notices the details, and values accuracy.
Key Responsibilities- Accurate data entry and organization skills
- Capable of multi-tasking and juggling assignments
- Excellent customer service in person, on the phone, and via email
- Clerical duties including filing, faxing, scanning, etc
- Professional support of office and driver staff
- Ability to work well with a diverse group of people
- Able to perform, but not limited to, the aforementioned tasks
- Skilled in working with computers, including Windows and Microsoft Office and AS400/TMW
- Quick when learning new programs and processes
- Able to communicate professionally both verbally and in writing
- Have strong communication, customer service, and support skills
- Reliable and dependable with a history of very few missed work days
We offer a competitive hourly wage of $20.00-$22.00 per hour and a comprehensive benefits package, including:
- 401(k) plan with matching contributions
- Dental insurance
- Health insurance
- Paid time off (PTO)
- Vision insurance
This is a full-time position with opportunity to grow, working Monday to Friday from 8am to 5pm at our office location in Puyallup, WA. We expect all employees to relocate before starting work.
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