Customer Service and Operations Support Professional

2 days ago


Puyallup, Washington, United States Market Express LLC Full time
Market Express LLC: Customer Service Representative Job Opportunity

We are a Pacific Northwest transportation carrier with an immediate opening for a reliable Customer Service Representative who will also support our Management team to work in our Operations team located in Puyallup, WA.

This is a full-time position with competitive pay based on experience. Our chosen candidate will be eligible for our employee benefits package which includes medical/dental/vision, PTO, and 401k.

About the Role

We are searching for someone who has a bubbly personality, likes to function as part of a team, is a self-starter, has great customer service skills, notices the details, and values accuracy.

Key Responsibilities
  • Accurate data entry and organization skills
  • Capable of multi-tasking and juggling assignments
  • Excellent customer service in person, on the phone, and via email
  • Clerical duties including filing, faxing, scanning, etc
  • Professional support of office and driver staff
  • Ability to work well with a diverse group of people
About You
  • Able to perform, but not limited to, the aforementioned tasks
  • Skilled in working with computers, including Windows and Microsoft Office and AS400/TMW
  • Quick when learning new programs and processes
  • Able to communicate professionally both verbally and in writing
  • Have strong communication, customer service, and support skills
  • Reliable and dependable with a history of very few missed work days
Compensation and Benefits

We offer a competitive hourly wage of $20.00-$22.00 per hour and a comprehensive benefits package, including:

  • 401(k) plan with matching contributions
  • Dental insurance
  • Health insurance
  • Paid time off (PTO)
  • Vision insurance
Work Environment

This is a full-time position with opportunity to grow, working Monday to Friday from 8am to 5pm at our office location in Puyallup, WA. We expect all employees to relocate before starting work.



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