Front Desk Representative

16 hours ago


Trenton, New Jersey, United States The Briad Group Full time
Hotel Front Desk Agent

As a Front Desk Agent at The Briad Group, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.

Key Responsibilities:
  • Provide warm and friendly greetings to guests, responding to their needs and resolving any issues promptly.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
  • Stay up-to-date with hotel policies, procedures, and promotions to provide informed and personalized service.
Requirements:
  • Previous customer service experience, preferably in a hotel or related field.
  • Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • High school diploma or equivalent required; accounting background preferred but not necessary.
  • Strong communication and problem-solving skills, with a focus on delivering exceptional guest experiences.
  • Ability to lift, push, and pull moderate weights (up to 20 lbs) and occasionally lift luggage up to 50 pounds.
About Us:

The Briad Group is a leading hospitality company, dedicated to creating positive lifelong emotional connections with our guests and teammates. We take pride in training, developing, and promoting talented individuals who share our passion for delivering exceptional service.

As a member of our team, you will have opportunities for advancement, competitive wages, and a fun, energetic work environment. If you are a customer-focused individual with a passion for hospitality, we encourage you to apply today



  • Trenton, New Jersey, United States The Briad Group Full time

    Hotel Front Desk AgentMake a lasting impression on our guests as a Front Desk Agent at Homewood Suites by Hilton in Branchburg, NJ.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for providing exceptional service to our...


  • Trenton, New Jersey, United States The Briad Group Full time

    Hotel Front Desk AgentAs a Front Desk Agent at Hilton Garden Inn, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.Key Responsibilities:Work in a fast-paced environment, interacting with guests and...


  • Trenton, New Jersey, United States The Briad Group Full time

    Hotel Front Desk AgentAs a Front Desk Agent with The Briad Group, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.Key Responsibilities:Provide warm and friendly greetings to guests, responding to their...


  • Trenton, New Jersey, United States Briad Hotels | The Briad Group® Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Courtyard by Marriott and Residence Inn by Marriott in Hamilton, NJ. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable experience for them.Key...


  • Trenton, New Jersey, United States The Briad Group Full time

    Hotel Front Desk AgentHilton Garden Inn, Lawrenceville, NJSummary of PositionFirst impressions are everything. As a Front Desk Reception agent, you'll have every opportunity to make a lasting impression on our guests.We're looking for a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front...


  • Trenton, New Jersey, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests.Responsibilities:Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.Maximize room revenue and occupancy by effectively managing room assignments and rates.Answer...


  • Trenton, New Jersey, United States The Briad Group Full time

    Hotel Front Desk AgentHilton Garden Inn, Lawrenceville, NJSummary of PositionFirst impressions are everything. As a Front Desk Reception agent, you'll have every opportunity to make a lasting impression on our guests.We're looking for someone who is passionate about delivering exceptional customer service and creating a warm and welcoming atmosphere for our...

  • Front Desk Agent

    10 hours ago


    Trenton, New Jersey, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...


  • Trenton, New Jersey, United States Providence Place Senior Living Full time

    **Job Summary:**Providence Place Senior Living is seeking a highly skilled and professional Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:Welcoming visitors and responding to incoming calls in a warm and...


  • Trenton, New Jersey, United States Air Mobility Command Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the McGuire All American Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesReceive and confirm room...

  • GGL Ambassador

    5 days ago


    Trenton, New Jersey, United States Garces, Grabler &Lebrocq Full time

    Job SummaryWe are seeking a highly skilled and bilingual GGL Ambassador to join our front desk team in Trenton, NJ. As a key member of our new client team, you will provide exceptional administrative support to existing and new clients, conduct intake leads, and determine client eligibility for referrals to other practice areas and departments.Key...


  • Trenton, New Jersey, United States Deborah Heart and Lung Center Full time

    Job SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Deborah Heart and Lung Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet and assist patients, ensuring a positive and welcoming...


  • Trenton, New Jersey, United States Air Mobility Command Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the McGuire All American Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesReceive and confirm room...


  • Trenton, New Jersey, United States Deborah Heart and Lung Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Deborah Heart and Lung Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesGreet and assist patients, ensuring a...


  • Trenton, New Jersey, United States Insight Global Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Insight Global. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesFront Desk OperationsAnswer and direct phone calls in a timely and...


  • Trenton, New Jersey, United States Garces, Grabler &Lebrocq Full time

    Job SummaryWe are seeking a highly skilled and bilingual Front Intake Call Center Agent to join our team at Garces, Grabler & LeBrocq. As a key member of our client acquisition and intake team, you will play a pivotal role in providing administrative support to intake leads for new and prospective clients.Key Responsibilities:Answer phone calls and respond...


  • Trenton, New Jersey, United States Homestead at Hamilton Full time

    **Job Summary:**The Concierge serves as an ambassador for the Community, providing exceptional customer service and administrative support. This role is responsible for executing receptionist and other responsibilities to assist in the administration of the Community.**Key Responsibilities:**Provides positive first impressions to all who enter the...


  • Trenton, New Jersey, United States Radiology Partners Full time

    About Radiology PartnersRadiology Partners is a leading physician-led and physician-owned radiology practice in the U.S. We are committed to providing high-quality patient care and innovative solutions in radiology.Job SummaryWe are seeking a patient-focused individual to join our team as a Technologist Aide. This role will provide excellent service to...


  • Trenton, New Jersey, United States The Smilist Full time

    Job OverviewA reputable dental practice is in search of a skilled Dental Front Desk Receptionist to become a vital part of our dedicated team. We offer a competitive salary and benefits package, along with flexibility and numerous opportunities for professional development.Compensation: $24.00 Per HourKey QualificationsThe ideal candidate for the Dental...


  • Trenton, New Jersey, United States Radiology Partners Full time

    About Radiology PartnersRadiology Partners is a leading physician-led and physician-owned radiology practice in the U.S. With a strong presence in New Jersey, Pennsylvania, and Delaware, we provide radiology services for outpatient imaging centers, regional hospitals, and hospital outpatient centers, performing over 900,000 procedures each year.Job SummaryWe...