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Lead Client Relationship Manager

2 months ago

Charlotte, North Carolina, United States CivicSoft Full time
About the Senior Account Executive Role

CivicSoft is seeking a skilled Senior Account Executive to identify business prospects and cultivate customer relationships. This role is pivotal in maintaining and enhancing our client base.

The ideal candidate will possess strong sales abilities and a background in customer service. We expect you to be a dependable professional who can balance customer needs with a focus on achieving results.

The objective is to uncover opportunities and transform them into enduring, profitable partnerships grounded in trust and mutual benefit.

Key Responsibilities of the Senior Account Executive:
  • Developing innovative business strategies
  • Overseeing the complete sales process
  • Identifying new sales avenues
  • Presenting products/services to potential clients
  • Monitoring sales performance metrics
  • Maintaining regular communication with clients
  • Addressing conflicts
  • Negotiating contracts
Qualifications for the Senior Account Executive:
  • Proven experience as an Account Executive
  • Understanding of marketing principles and market research
  • Strong negotiation capabilities
  • Familiarity with CRM tools such as Hubspot and Salesforce
  • Exceptional verbal and written communication skills
  • Solid business insight
  • Bachelor's degree in Business, Marketing, or a related discipline