Client Services Manager

3 weeks ago


Charlotte, North Carolina, United States Compass Group, North America Full time

Job Summary:

This role is responsible for delivering exceptional service to clients, building and sustaining long-term relationships, and driving customer satisfaction.

Key Responsibilities:

  • Provide high-quality service and communication to maintain a strong client base
  • Identify new opportunities and develop strategies to expand existing accounts
  • Analyze data to inform business decisions and drive growth
  • Manage internal resources to resolve issues and improve client satisfaction
  • Serve as a liaison between clients and internal stakeholders to ensure seamless communication

Qualifications:

  • Bachelor's degree in a related field
  • 3-5 years of experience in client-facing roles
  • Excellent communication and negotiation skills
  • Ability to analyze complex data and make informed decisions
  • Strong problem-solving skills and attention to detail

About Compass Group, North America:

Compass Group, North America is a leading food and support services company that delivers high-quality solutions to clients across the country. We are committed to providing exceptional service and building long-term relationships with our clients.



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