Patient Liaison Specialist

1 day ago


Houston, Texas, United States Houston Methodist Full time
Job Title: Senior Patient Liaison

At Houston Methodist, we are seeking a highly skilled and compassionate Senior Patient Liaison to join our team. As a key member of our patient advocacy team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities:
  • Act as a patient advocate, resolving complex issues and concerns in a timely and effective manner.
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination.
  • Develop and implement strategies to improve patient satisfaction and experience.
  • Collaborate with hospital departments to resolve issues and improve patient flow.
  • Provide education and support to patients and families on hospital policies and procedures.
Requirements:
  • Bachelor's degree in a related field.
  • At least 5 years of experience in patient liaison or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and critical thinking skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to make a meaningful difference in the lives of our patients and families.


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