Senior Restaurant Operations Manager
6 days ago
Northern Taphouse is seeking an experienced and passionate Senior Restaurant Operations Manager to join our dynamic team.
About the Role:
We are looking for a highly skilled and results-driven professional to lead our restaurant operations and drive sustained growth in sales and profits. The successful candidate will be responsible for modeling and demonstrating leadership grounded in our Northern Taphouse values, ensuring consistent delivery of balanced results through our systems, methods, and procedures.
Responsibilities:
- Lead department-level restaurant operations, fostering a positive and inclusive work environment that promotes excellent service and morale.
- Develop and implement strategies to improve customer experience, driving increased satisfaction and loyalty.
- Select, train, and develop highly skilled service-oriented employees, promoting a culture of excellence and teamwork.
- Conduct training sessions to enhance food and beverage knowledge, as well as sales skills, ensuring employees have the tools needed to provide exceptional guest experiences.
Requirements:
- A sense of humor and ability to maintain a positive attitude in fast-paced environments.
- Strong passion for delivering great food and exceptional guest service.
- Proven ability to develop and motivate teams, driving high levels of employee engagement and retention.
- A true leader who can interact with guests and serve their staff, embodying our company's values and mission.
Benefits:
- Competitive hourly rate between $25-$30/hour.
- Health Insurance and Dental Insurance.
- Paid Vacation and bonus program.
- Career growth opportunities and a quality of life career program.
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