Technical Manager
1 week ago
Gecko Hospitality (Brian Blum) is seeking a skilled Technical Manager to oversee the maintenance and upkeep of our arcade systems. This is a challenging and rewarding role that requires strong technical knowledge, excellent communication skills, and the ability to lead a team.
Key Responsibilities:
- Troubleshoot and repair games to minimize downtime and ensure they remain in like-new condition
- Develop and implement a comprehensive preventive maintenance plan
- SOURCE game parts efficiently to minimize expenses
- Manage parts inventory and utilize a web-based tracking system
- Report game issues or operational concerns to the General Manager
- Safeguard company assets, including sensitive equipment and data
- Work all scheduled shifts, whether alone or alongside others, ensuring presence from opening to closing
- Supervise the arcade in the absence of senior staff, ensuring all procedures are followed, and guest experiences exceed expectations
- Address guest issues promptly and courteously, ensuring swift and fair resolutions
- Perform technician duties and train staff on responsibilities such as token collections and security procedures
- Assist other locations with setup, teardown, and operational improvements
- Ensure compliance with quality assurance programs and implement performance improvement measures
- Set performance standards and provide training for job completion and career advancement
- Maintain a clean, organized work area and adhere to company policies
- Effectively communicate within the organization and proactively identify service, quality, or safety issues
- Oversee technician hiring and performance reviews, offering guidance and direction on assignments
- Represent the company in addressing service issues and guest complaints
Requirements:
- High School Diploma with technical training
- Minimum of three years of technician experience or equivalent
- Excellent communication skills and professional demeanor
About Gecko Hospitality (Brian Blum)
Gecko Hospitality, named to Forbes 2023 list of America's Best Recruiting Firms, offers the largest selection of restaurant, catering, grocery store, corporate dining, senior living, healthcare food service, K-12 food service, and higher education food service positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.
We get you and your resume in front of the hospitality industry's leading decision makers. Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From fast food to fine dining and grocery stores to senior living, Gecko recruits chef and management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.
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Technical Manager
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Peabody, Massachusetts, United States Gecko Hospitality Full timeJob OverviewWe are seeking a skilled Technical Manager to join our team at Gecko Hospitality in Peabody, MA. As a Technical Manager, you will be responsible for ensuring the smooth operation of our arcade games, troubleshooting issues, and developing preventive maintenance plans.
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