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Front Desk Coordinator

2 months ago

Aliso Viejo, California, United States The Joint Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator. As a key member of our front office team, you will be responsible for providing exceptional service to our patients and members, ensuring a positive and welcoming experience in our clinics.

**Key Responsibilities:**

  • Provide excellent customer service to patients and members, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow through the clinic, ensuring a smooth and efficient experience.
  • Process transactions and maintain accurate patient accounts.
  • Participate in marketing and sales opportunities to attract new patients to our clinics.
  • Work collaboratively with our team to achieve sales goals and provide exceptional patient care.
  • Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients and members.
  • Maintain a clean and organized workspace, adhering to our high standards of cleanliness and professionalism.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous sales experience and strong phone and computer skills a plus.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong customer service orientation and effective communication skills.
  • Ability to stand and/or sit for long periods of time and lift up to 50 pounds.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.

**About Us:**

The Joint Chiropractic is a leading provider of chiropractic care, dedicated to improving the quality of life for our patients and members. We are committed to delivering exceptional service and care, and we are seeking like-minded individuals to join our team.