Digital Marketing Manager
3 weeks ago
We are seeking a highly skilled and experienced Client Services Manager to join our team at DAC. As a key member of our client services team, you will be responsible for managing multiple client accounts and developing strategic plans to grow their business.
Key Responsibilities- Develop a deep understanding of our clients' industries, marketing strategies, and goals.
- Work closely with our account leads to identify opportunities to grow existing client relationships.
- Manage internal aspects of project implementation, including preparation of client engagement briefings and proposals, tracking client data, QA validation, and reporting of internal and external client activities and communications.
- Ensure project requirements are documented and collaborate with internal teams to deliver on set client objectives and goals.
- Monitor established program KPIs and ensure that the program performance meets the agreed-upon client KPIs.
- 2+ years of experience working in a professional marketing, advertising, and/or digital agency.
- Advanced understanding of Google AdWords, Google Analytics, and other digital ad and analytics platforms.
- Tenacious, positive person who thrives in a fast-paced environment and can easily manage multiple projects simultaneously.
- Analytical skills with the ability to see all the pieces and how each piece fits together.
- Ability to report data and relate results to client objectives.
- Good interpersonal skills with the ability to develop positive relationships with members of various internal teams as well as clients and prospects.
- Excellent communication skills, both written and verbal.
- Competency with MS Office products, including Excel, Word, PowerPoint, and Outlook.
- University degree or diploma in a related field.
We offer a diverse, equitable, and inclusive work environment where you can bring your whole self to work. Our benefits package includes flexible hours, hybrid working models, employee assistance, and days off to recharge.
We are looking for a creative, capable, and agency-experienced professional who takes a wide range of account-level responsibilities in their stride. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we want to hear from you.
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