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Patient Services Associate

2 months ago

Marietta, Georgia, United States Marietta Dermatology Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Associate to join our team at Marietta Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and healthcare team.

Key Responsibilities
  • Welcome and register patients, ensuring a smooth and efficient check-in process.
  • Manage patient appointments, verifying insurance benefits and eligibility, and reminding patients of upcoming appointments.
  • Prepare necessary documents and materials for patient visits, maintaining a clean and organized front office environment.
  • Ensure accurate and up-to-date patient records, maintaining confidentiality and adhering to HIPAA regulations.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Assist with orientation of new personnel, ensuring a seamless transition and maintaining a positive work environment.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in a healthcare setting preferred.
  • Medical office front desk experience a plus.
Work Environment

This role requires the ability to work in a fast-paced environment, with minimal supervision. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.