Patient Service Representative
4 weeks ago
Piedmont Urgent Care by Wellstreet is seeking a highly skilled and organized Patient Service Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional customer service, managing front office duties, and ensuring a seamless patient experience.
Key Responsibilities:
- Greet patients and provide instructions in a polite and professional manner
- Analyze health insurance benefits and verify eligibility
- Maintain the reception area and perform clerical tasks
- Determine and collect patient financial responsibilities
- Assist the practice manager and other staff as required
- Provide overall support for physicians and office operations
- Document Electronic Medical Record (EMR) and maintain patient confidentiality
Requirements:
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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