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Customer Service Specialist

2 months ago


Wilmington, North Carolina, United States Jarsym LLC dba The UPS Store Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Jarsym LLC dba The UPS Store. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and friendly service to customers, handle customer concerns professionally and respectfully, and resolve issues in a timely manner.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, including pricing and promotions, to effectively assist customers with their purchases.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments in a secure and accurate manner.
  • Store Appearance: Maintain a clean and organized store environment, including merchandise displays and visual merchandising, to provide a positive shopping experience for our customers.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge and best practices, and support each other in providing excellent customer service.
Requirements
  • Education: High School Diploma or Equivalent.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Physical Demands: Ability to lift up to 50 pounds, frequent kneeling, bending, and stooping.