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Business Leader

2 months ago

West Hollywood, United States Remedy Place Full time
Executive Director

Remedy Place is a pioneering social wellness club that redefines the concept of social self-care. Our mission is to create a harmonious balance between social life and a healthy lifestyle, where both thrive together.

As a key member of our leadership team, you will be responsible for overseeing all aspects of the business, ensuring operational efficiency, exceptional member and guest experiences, staff retention, and optimal profit.

Key Responsibilities:
  • Oversee facility operations and maintain an elite operational standard.
  • Drive the culture within the facility, aligning with the Remedy Place ethos.
  • Lead, oversee, coach, mentor, and develop all levels of employees.
  • Track, report, and achieve all KPI goals and metrics.
  • Make impactful financial decisions to positively impact the monthly P&L results.
  • Optimize the member experience and ensure member satisfaction.
  • Collaborate with the Marketing and Digital team to develop strategic outreach for securing member referrals.
  • Develop and implement strategic business objectives with the VP, Club Operations.
  • Pivot and troubleshoot problems as they arise.
  • Identify opportunities to improve cost-effectiveness.
  • Build partnerships with aligned brands and networks to grow the Remedy Place impact.
  • Brainstorm and investigate new opportunities for revenue streams, products, services, and experiences.
Requirements:
  • 4+ years of management experience with a strong work ethic and a track record of motivating staff.
  • Extensive experience in the hospitality industry with a deep understanding of luxury guest service standards.
  • Ability to continuously innovate and develop strategic plans to drive business growth.
  • Experience working in health and/or wellness industry preferred.
  • Excellent interpersonal and communication skills with the ability to build strong rapport with guests, staff, and stakeholders.
  • Proficient in managing P&L statements, budgeting, and financial forecasting.
  • Proficient in leveraging technology solutions to streamline operations and enhance guest experiences.
Physical Demands and Work Environment:
  • Ability to walk/stand during work hours.
  • Ability to use laptop/phone during work hours.
  • Ability to go up and down stairs.
  • Ability to lift at least 50 pounds.
  • Ability to bend, kneel, and squat.

The pay range for this role is $95,000 USD per year.