Customer Relations Specialist

2 days ago


Philadelphia, Pennsylvania, United States Kevin Lowber - State Farm Agent Full time

About Us: Kevin Lowber - State Farm Agent is a dynamic and customer-focused organization dedicated to providing exceptional insurance solutions. As a Customer Relations Representative, you will play a vital role in establishing and nurturing relationships with our clients.

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Job Summary: We are seeking a highly skilled and motivated individual to join our team as a Customer Relations Representative. In this role, you will be responsible for building relationships with customers, educating them on their insurance options, and driving growth by developing leads and scheduling appointments.

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Key Responsibilities:

  • Establish and maintain strong relationships with customers to ensure they feel valued and supported
  • Educate customers on their insurance options and provide tailored recommendations based on their unique circumstances
  • Develop leads, schedule appointments, and identify customer needs while marketing appropriate products and services

What We're Looking For:

  • A keen interest in marketing products and services based on customer needs
  • Outstanding communication skills—written, verbal, and listening
  • A people-oriented mindset, with a genuine desire to foster relationships
  • Attention to detail and a proactive approach to problem-solving
  • Basic proficiency in computer functions; willingness to learn is essential
  • Ability to thrive in a team-oriented environment
  • Bilingual candidates are preferred and valued

Benefits:

  • Competitive salary ($55,000 per year)
  • Bonus based on performance
  • 401(k) plan with company match
  • Health insurance
  • Paid time off
  • Signing bonus
  • Training & development opportunities

Why Join Us?

We offer a dynamic and supportive work environment that prioritizes customer service. As a Customer Relations Representative, you will have the opportunity to build a fulfilling career where your contributions make a difference.



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