Customer Service Associate

23 hours ago


Lake Mary, Florida, United States Nothing Bundt Cakes Full time
Nothing Bundt Cakes: Creating Memorable Experiences

We are seeking a highly motivated Customer Service Associate to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.

**About the Role:**

  • You will greet and serve guests with genuine warmth and helpful enthusiasm, following our Sweet Steps of Service to create a superior guest experience.
  • You will maintain strong product knowledge to educate guests on our cake options, pricing, special promotions, and complementary retail merchandise.
  • You will suggest additional merchandise to complete unique celebrations.

**Requirements:**

  • You must be 16 years of age or older.
  • Prior guest service experience is a plus.

**Work Availability:**

You must have flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.



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