Customer Service Representative

6 days ago


Lake Mary, Florida, United States Online Labels Group Full time
About Online Labels Group

We are a dynamic company that values customer satisfaction and strives to deliver exceptional service. As a Customer Service Representative, you will play a critical role in ensuring our customers receive the best possible experience.

Salary Information

The estimated salary for this position is between $15-$17 per hour, with opportunities for bonuses and benefits.

Job Description

Company Overview: At Online Labels Group, we are committed to providing high-quality products and services to our customers. We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative.

Responsibilities:

  • Manage incoming calls, tickets, and live chat messages from customers
  • Communicate with customers to ensure their needs are understood and addressed
  • Perform general administrative duties
  • Troubleshoot customer issues
  • Collaborate with other internal departments to fulfill customer requests

Requirements:

  • Excellent organization, attention to detail, and follow-up skills
  • Strong written and verbal communication skills
  • Strong typing and computer skills (40+ wpm)
  • Ability to interface well with all levels of management
  • Ability to work well in a team environment as well as on your own

Benefits:

  • Potential monthly departmental bonuses
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) with company match
  • Holiday pay
  • Supplemental insurances (cancer, critical illness, accident, short-term and long-term disability, life insurance)


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