Customer Service Representative
6 days ago
We are a dynamic company that values customer satisfaction and strives to deliver exceptional service. As a Customer Service Representative, you will play a critical role in ensuring our customers receive the best possible experience.
Salary InformationThe estimated salary for this position is between $15-$17 per hour, with opportunities for bonuses and benefits.
Job DescriptionCompany Overview: At Online Labels Group, we are committed to providing high-quality products and services to our customers. We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative.
Responsibilities:
- Manage incoming calls, tickets, and live chat messages from customers
- Communicate with customers to ensure their needs are understood and addressed
- Perform general administrative duties
- Troubleshoot customer issues
- Collaborate with other internal departments to fulfill customer requests
Requirements:
- Excellent organization, attention to detail, and follow-up skills
- Strong written and verbal communication skills
- Strong typing and computer skills (40+ wpm)
- Ability to interface well with all levels of management
- Ability to work well in a team environment as well as on your own
Benefits:
- Potential monthly departmental bonuses
- Medical, dental, and vision insurance
- Paid time off (PTO)
- 401(k) with company match
- Holiday pay
- Supplemental insurances (cancer, critical illness, accident, short-term and long-term disability, life insurance)
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