Cannabis Operations Manager

4 days ago

Saint Peters, Missouri, United States Mint Cannabis Full time
Job Description

Mint Cannabis is a patient-centric, affordable, and service-oriented cannabis company dedicated to fostering a workplace that nurtures professional growth and enhances the experience of the communities we serve.

We are driven by more than just business; we are committed to making a positive impact. We actively participate in community outreach programs and support local initiatives, striving to build stronger, healthier communities.

As a leader in the cannabis industry, we are excited about the possibilities that lie ahead. With our unwavering dedication to quality, service, and community, we are confident that Mint Cannabis will continue to thrive and make a meaningful difference in the lives of our patients and customers.

Key Responsibilities:
  • Leadership & Team Management:
    • Oversee Store Managers across multiple locations, ensuring they meet performance goals and uphold company standards.
    • Recruit, train, and mentor store management teams to promote continuous professional growth.
    • Conduct regular site visits to assess operations, provide feedback, and implement company-wide initiatives.
  • Sales & Performance Management:
    • Develop and execute strategies to achieve district sales targets.
    • Analyze sales reports and market trends to identify growth opportunities and areas for improvement.
    • Implement and monitor promotional strategies, ensuring they align with company goals and deliver results.
  • Compliance & Regulatory Oversight:
    • Ensure all dispensaries comply with state and local cannabis regulations, including inventory management, security protocols, and customer verification processes.
    • Conduct regular audits and inspections to verify compliance with all legal requirements.
    • Stay informed on updates to cannabis laws and regulations, working closely with the legal and compliance teams to maintain adherence.
  • Operations Management:
    • Oversee daily operations at all dispensaries, ensuring consistent performance and a high-quality customer experience.
    • Manage district-level budgets, monitor expenses, and optimize financial performance.
    • Coordinate with procurement to maintain optimal inventory levels across all locations.
  • Customer Experience:
    • Ensure all dispensaries deliver exceptional customer service that aligns with Mint's values and mission.
    • Address and resolve customer concerns as needed, ensuring high levels of customer satisfaction.
    • Implement training programs to enhance product knowledge and service skills for all staff.
  • Community Engagement & Brand Representation:
    • Act as a brand ambassador, representing Mint Cannabis in the local community and fostering positive relationships with stakeholders.
    • Collaborate with the marketing team to coordinate community outreach and promotional events.
    • Ensure that all locations reflect Mint's brand standards with a welcoming, compliant, and clean environment.
Qualifications:
  • Minimum of 5 years of experience in retail management, with at least 2 years in a multi-unit management role.
  • Experience in the cannabis industry is strongly preferred.
  • Strong knowledge of state and local cannabis regulations.
  • Proven ability to drive sales performance, manage budgets, and improve operational efficiency.
  • Exceptional leadership and communication skills with the ability to motivate diverse teams.
  • Excellent organizational and problem-solving skills.
  • Willingness to travel frequently within the region.
Working Conditions:
  • Frequent travel between dispensary locations within the region.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Must pass a background check and meet state requirements for cannabis industry employment.

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