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Restaurant Operations Manager

2 months ago

Saint Peters, Missouri, United States The Restaurant Zone Full time
Job Overview

The Restaurant Zone is seeking a skilled Shift Manager to lead our Cottleville and Wentzville locations. As a Shift Manager, you will be responsible for ensuring seamless shift execution, driving guest satisfaction, and developing a high-performing team.

Key Responsibilities
  • Guest Satisfaction: Foster a positive guest experience by ensuring exceptional service, quality food, and a clean environment.
  • Standard Operating Procedures: Implement and maintain high standards of operational excellence, adhering to company policies and procedures.
  • Shift Execution: Lead successful shifts from start to finish, ensuring timely service, accurate orders, and efficient operations.
  • Team Development: Train, mentor, and develop a high-performing team, promoting a culture of excellence and continuous improvement.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team, driving results and achieving goals.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, guests, and management.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple situations, and maintain a clean and safe work environment.
  • Previous Experience: Previous restaurant experience is strongly preferred, with a proven history of excellence in leadership, customer service, and team development.
  • Education: High School graduate or equivalent education.