Veterinary Receptionist

3 weeks ago


West Palm Beach, Florida, United States Southern Veterinary Partners Full time
Key Responsibilities

As a Receptionist at Southern Veterinary Partners, you will be responsible for:

  • Receiving and placing calls to clients for scheduling purposes
  • Prioritizing multiple tasks in a calm and organized manner
  • Maintaining proper documentation through client and pet records
  • Assisting clients with necessary instructions, information, and invoices
  • Scheduling future appointments and utilizing hospital computer systems to document medical records and communicate with clients and teammates
  • Managing the financial needs of the hospital by maintaining accurate balances and following cash and credit card handling procedures
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills and a professional level of communication
  • The ability to advocate for pets through client education on preventative care and pet health needs
  • A positive attitude in all interactions with clients, pets, and teammates
  • Empathy towards clients and compassion for pets
  • Knowledge of veterinary medical terminology and procedures
  • Flexibility with a schedule that includes some weekend and holiday shifts
Benefits

Southern Veterinary Partners offers a competitive benefits package, including:

  • A pay range of $12.35-$20.90/hour based on experience
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays) - for eligible positions only
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)


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