Veterinary Clinic Receptionist
4 weeks ago
The Veterinary Receptionist plays a vital role in creating a positive first impression for clients and their pets. This position requires exceptional communication skills, computer literacy, and the ability to handle payment and financial issues.
The ideal candidate will be able to multitask, work in a fast-paced environment, and maintain a friendly attitude even in stressful situations.
Key Responsibilities- Maintain and uphold the core values and mission statement of the Veterinary Clinic of Myrtle Beach.
- Greet clients and pets by name with a positive and solution-oriented attitude.
- Answer phones promptly and professionally, providing knowledgeable advice on animal care and veterinary services.
- Schedule appointments and surgeries according to hospital guidelines.
- Enter accurate charges and collect payment from clients.
- Verify client eligibility for charge accounts and check medical records for accuracy.
- Fill prescriptions and provide routine administration instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, and other retail items.
- Demonstrated commitment to the core values of the Veterinary Clinic of Myrtle Beach.
- Computer knowledge required, including keyboarding and use of communication tools.
- Working knowledge of veterinary terminology.
- Excellent spelling and grammar skills.
- Ability to handle varied and sometimes difficult conditions.
- Ability to display tact and respect with clients and team members.
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