Senior Child Support Technical Analyst

1 week ago

Baton Rouge, Louisiana, United States NTT DATA Full time

Job Summary:

We are seeking a highly skilled Sr. Child Support Technical Analyst to join our team in Baton Rouge, Louisiana. The successful candidate will be responsible for providing technical support and analysis for our child support systems.

Key Responsibilities:

  • Assist in defining, developing, and enforcing the State's PPMO processes, governance, standards, SDLC processes, and procedures.
  • Lead technical requirements sessions and various program-related meetings to determine functionality to be incorporated into the new system or PPMO structure.
  • Document technical requirements, ensure testability, and create a traceability matrix.
  • Support the project's technical/business activities for compliance tracking and monitoring.
  • Support the State and PMO Managers in reporting and communications of federal compliance activities.
  • Participate in strategic planning assessments, technical policy, and procedures research and analysis.
  • Once PPMO established, lead technical requirement efforts for prioritized IT projects, including technical requirements management, agile team participation, technical documentation review/assessment, federal assessment reviews, testing, and implementation.
  • Analyze client requirements and design solutions ensuring client objectives are met.
  • Provide support in the areas of data management, SDLC, security compliance, and system performance.
  • Review project deliverables for accuracy and quality.
  • Provide input on project and requirement metrics.
  • Partner with various stakeholders to complete technical documentation needs.
  • Leverage knowledge of the state and federal technical requirements and policy and apply it when appropriate.
  • Assist with test case/user story creation and other UAT activities.
  • Assist in the development of roadmaps, graphics, and visuals, as needed.
  • Attend project and status meetings, reporting on progress of assignments.

Requirements:

  • Minimum 8 years of relevant experience in a Business/Technical Analyst role/capacity providing services on a large scale, modular business and technology modernization projects.
  • Minimum 4 years' experience with Human Services agencies and programs.
  • Undergraduate degree or 4 years equivalent combination of education and work experience.
  • Minimum 4 years' experience with State Child Support and/or Child Welfare Programs.

About NTT DATA:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.

Equal Opportunity Employer:

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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