Senior Technical Support Specialist

12 hours ago


Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time
Senior End User Technical Support Analyst

About the Role:

We are seeking a highly skilled Senior End User Technical Support Analyst to join our team at Akiva Technologies LLC. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our end users, ensuring their devices and systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide onsite technical support for desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems.
  • Support end user device support including hardware and software troubleshooting, installation, and replacement of products and components.
  • Offer remote software and device support and problem resolution, including advanced troubleshooting, installation, and configuration.
  • Assist with Microsoft M365 Sharepoint and OneDrive content management.
  • Support Microsoft M365 Office applications.
  • Oversee the work being performed by the Technical Support Analyst and assign tasks.

Requirements:

  • Advanced experience installing new computer hardware, software, and peripherals.
  • Advanced experience installing and troubleshooting local area network and wireless network hardware components and cabling.
  • Advanced experience deploying, configuring, and managing Windows 10/11, MacOS, iOS, and Android devices.
  • 7+ years in onsite end user hardware and software technical support.
  • Experience supporting and managing VoIP phones.
  • Experience administering or supporting Microsoft Sharepoint, OneDrive, and Office products.
  • Experience acting as a team lead or supervisor overseeing technical support operations.

About Akiva Technologies LLC:

Akiva Technologies LLC is a professional services firm providing program management, enterprise IT, cybersecurity, systems engineering, and supply chain management services to commercial and government customers. We offer industry-leading compensation and benefits and our commitment to combine talented professionals with opportunities to make a difference.



  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job SummaryAkiva Technologies LLC is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our end-users, ensuring seamless delivery of our services.Key ResponsibilitiesProvide technical support for end-user devices,...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Senior End User Technical Support AnalystAkiva Technologies LLC is seeking a highly skilled Senior End User Technical Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our end users, ensuring their devices and systems are running smoothly and efficiently.Key...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Abacus Service Corporation is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience providing onsite technical support for end user devices, including desktop imaging and deployment, hardware and software troubleshooting, and remote software and device support. The successful candidate will also have...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Job SummaryAbacus Service Corporation is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and assistance to end-users, ensuring that their devices and software are functioning properly.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Job SummaryAbacus Service Corporation is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide onsite technical support to end users, including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems.Key ResponsibilitiesProvide Onsite...


  • Baton Rouge, Louisiana, United States Apple Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support and service to our customers.Key ResponsibilitiesAssess customer support needs and provide solutions or refer them to other team membersRotate through different technical...


  • Baton Rouge, Louisiana, United States Sparkhound Full time

    {"title": "Technical Support Specialist", "content": "About the RoleAt Sparkhound, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our service desk, you'll provide top-notch support to our clients, troubleshooting technical issues and delivering exceptional customer experiences.Key ResponsibilitiesPromptly...


  • Baton Rouge, Louisiana, United States Sparkhound Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Sparkhound. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, troubleshooting technical issues, and resolving incidents in a timely and professional manner.Key ResponsibilitiesPromptly...


  • Baton Rouge, Louisiana, United States exigotechnology Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at exigotechnology. As a key member of our managed services division, you will be responsible for providing top-notch IT support services to our clients.Key ResponsibilitiesIdentify, isolate, and troubleshoot complex IT-related problemsRespond to alert...


  • Baton Rouge, Louisiana, United States HR Professional Consulting Full time

    Job SummaryHR Professionals is currently seeking a skilled Technical Support Specialist to fill various positions for End User Technical Support Analyst candidates. The ideal candidate will have experience in providing onsite technical support, including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating...


  • Baton Rouge, Louisiana, United States NTT DATA Full time

    Job Title: Senior Child Support Technical AnalystWe are seeking a highly skilled Senior Child Support Technical Analyst to join our team at NTT DATA Services. As a key member of our team, you will be responsible for providing technical expertise and support for our clients in the Human Services sector.Job Summary:The Senior Child Support Technical Analyst...


  • Baton Rouge, Louisiana, United States NTT DATA Full time

    Job Title: Senior Child Support Technical AnalystWe are seeking a highly skilled Senior Child Support Technical Analyst to join our team at NTT DATA Services. As a key member of our team, you will be responsible for providing technical expertise and support for our clients in the human services sector.Job Summary:The Senior Child Support Technical Analyst...


  • Baton Rouge, Louisiana, United States NTT DATA Full time

    Job Title: Senior Child Support Technical AnalystWe are seeking a highly skilled Senior Child Support Technical Analyst to join our team in Baton Rouge, Louisiana. As a key member of our Enterprise Program/Project Management Office (EPMO), you will work closely with our clients to establish a governance portfolio foundational structure.Job...


  • Baton Rouge, Louisiana, United States SunSource Full time

    SunSource, a leader in the distribution of industrial process equipment, is dedicated to delivering exceptional value to the process industries. Our knowledgeable team specializes in providing technical solutions and support for industry-leading brands. We are currently looking for a motivated and technically adept Technical Sales Support Specialist to...

  • Senior Paralegal

    7 days ago


    Baton Rouge, Louisiana, United States CGS Full time

    Senior Paralegal - Litigation Support SpecialistCGS is seeking an experienced Senior Litigation Paralegal to join our fast-paced, in-house government legal team. This key role involves supporting various aspects of our litigation portfolio, including eDiscovery activities, workflow management, and attorney support.Responsibilities:Prepare complex technical...


  • Baton Rouge, Louisiana, United States SunSource Full time

    SunSource, a prominent supplier of industrial process equipment, is dedicated to delivering value to the process industries. Our team is composed of knowledgeable professionals with extensive experience in industry-leading brands. We excel in providing technical expertise in equipment sales across various regions. We are currently in search of a motivated...


  • Baton Rouge, Louisiana, United States University of New Orleans Full time

    Job SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at the University of New Orleans. The successful candidate will provide statewide onsite installation, configuration, repair, maintenance, and support for state-owned workstations, laptops, thin client devices, desktop printers, network printers, network communication...


  • Baton Rouge, Louisiana, United States Techtrueup Full time

    Job OverviewCompany Overview:Techtrueup specializes in delivering a wide range of consulting services tailored to meet diverse technological and strategic requirements. Our expertise encompasses design, engineering, architecture, project management, business analysis, quality assurance, database management, disaster recovery, cybersecurity, cloud solutions,...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:As a Technical Support Specialist, you will be engaged in providing essential assistance to end users, ensuring seamless operation of their technology resources. Your role will involve:Onsite Technical Assistance: Delivering direct support for desktop imaging and deployment of user devices running on Windows 10/11 or Apple MacOS and...


  • Baton Rouge, Louisiana, United States Abacus Full time

    Technical Support AnalystAbacus is seeking a skilled Technical Support Analyst to join our team. The successful candidate will provide onsite technical support for end-user devices, including desktop imaging and deployment, hardware and software troubleshooting, and remote software and device support.Key Responsibilities:Provide onsite technical support for...