Orthopaedic Clinical Support Specialist

4 weeks ago


Amherst, New York, United States Excelsior Orthopaedics Full time

**Job Summary**

This position plays a vital role in ensuring our patients have a safe and positive experience at Excelsior Orthopaedics. As a key member of our clinical operations team, you will provide clinical support to our providers while working closely with clinical leadership to ensure smooth patient flow in the operational areas.

**Key Responsibilities**

  • Perform clinical duties in all areas, including Express, Cast Room, and pods, ensuring the highest level of patient care.
  • Apply and remove casts, sutures, staples, and braces, as well as perform wound care and deliver patient education.
  • Answer triages, room patients, take vitals, and update electronic medical charts as needed.
  • Update and maintain patient medical records, including visit details, insurance, and contact information.
  • Service patients after visits, schedule follow-up appointments, and send out medical records as requested.
  • Maintain exam rooms to regulatory standards and audit new patient charts.
  • Work as a team to replenish exam room and clinical supplies.
  • Train others as needed and perform responsibilities of a Medical Assistant.


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