Overnight Front Desk Representative
1 day ago
Job Summary:
We are seeking a highly motivated and customer-focused Overnight Front Desk representative to join our team at Planet Fitness. As an Overnight Front Desk representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests while ensuring a safe and welcoming environment in our Judgement Free Zone.
Key Responsibilities:
- Greet members and guests, assist with questions and concerns, and provide a superior level of customer service.
- Help promote our Judgement Free Zone by connecting with members on the club floor, offering assistance, and showing support in their fitness journeys.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership-related functions, such as sign-ups, contact and billing information updates, cancellations, collecting unpaid balances, and transferring memberships.
- Perform prospective member calls and tours, assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Regularly clean and sanitize all exercise equipment and Black Card spa amenities, including communal spaces and assigned areas.
- Ensure restrooms are clean, sanitized, stocked, and clutter-free by following the routine cleaning schedule.
- Perform a comprehensive walk of all club areas, quickly fix any safety or policy issues, and address cleanliness concerns.
- Promptly address maintenance and facility concerns, such as broken or missing equipment.
Requirements:
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older.
- Willing to become CPR/AED certified (training provided by Planet Fitness).
- Basic computer proficiency.
Physical Demands:
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 50 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
Why Join Planet Fitness?
- Medical benefits.
- Free Black Card Membership.
- 401(K) Savings Plan.
- Employee perks and discounts.
- Engaging team-building competitions and social events.
Health and Safety Requirements:
Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
-
Overnight Front Desk Associate
2 weeks ago
Morris Plains, New Jersey, United States PF Miami Developers LLC Full timeRole Summary:We are seeking a highly motivated and customer-focused Overnight Front Desk Sales Associate to join our team at Planet Fitness.Key Responsibilities:Provide exceptional customer service to members and guests, ensuring a positive experience in our Judgement Free Environment.Assist members on the club floor, promoting our values and supporting...
-
Front Desk Representative
4 weeks ago
White Plains, New York, United States Classic Westchester Full time{"title": "Front Desk Representative", "description": "At Classic Westchester, we are seeking a highly skilled Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.Responsibilities:* Answer and direct phone calls in a timely...
-
Front Desk Representative
4 weeks ago
White Plains, New York, United States Crescent Services Full timeFront Desk Agent OpportunityCrescent Hotels & Resorts is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Manage the registration process, ensuring accurate and efficient guest...
-
Front Desk Representative
3 weeks ago
White Plains, New York, United States Crescent Services Full timeFront Desk AgentCrescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Warmly welcome guests and provide personalized serviceEfficiently...
-
Front Desk Representative
3 days ago
White Plains, New York, United States Classic Westchester Full timeJob SummaryWe are seeking a highly skilled and bilingual Front Desk Representative to join our team at Classic Westchester. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.Key ResponsibilitiesPhone Responsibilities: Answer and direct phone calls, take messages, and...
-
Veterinary Receptionist Supervisor
2 weeks ago
Morris Plains, New Jersey, United States VCA Animal Hospitals Full timeAbout VCA Morris Plains Animal HospitalVCA Morris Plains Animal Hospital is a leading provider of veterinary care in Morris Plains, New Jersey. We are committed to delivering exceptional patient care and service to our clients.Job SummaryWe are seeking a highly skilled and experienced Client Service Representative Supervisor to join our team. The successful...
-
Front Desk Associate
4 weeks ago
White Plains, New York, United States Blink Fitness Full timeFront Desk AssociateBlink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.Key Responsibilities:Greet...
-
Front Desk Receptionist
6 days ago
White Plains, New York, United States ESL Management, LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Waterstone of Westchester. As a key member of our community, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our residents and families.ResponsibilitiesAnswering phones and responding...
-
Front Desk Coordinator
3 weeks ago
White Plains, New York, United States AirSculpt Full timeAirSculpt is expanding its team in White Plains, NY. We are seeking a skilled Front Desk Receptionist to provide exceptional patient care and support. Key responsibilities include greeting patients, managing schedules, and maintaining accurate medical records. The ideal candidate will possess excellent communication skills, proficiency in G-Suite, and...
-
Front Desk Receptionist
2 weeks ago
White Plains, New York, United States ESL Management, LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Waterstone of Westchester. As a key member of our community, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a warm and welcoming environment for our residents and their...
-
Member Services Representative
1 month ago
White Plains, New York, United States Supreme Fitness Group Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role is a key part of the Supreme Fitness Group team, dedicated to creating a positive and welcoming environment for everyone.Key ResponsibilitiesCustomer Service: Provide a superior...
-
Front Desk Representative
4 weeks ago
White Plains, New York, United States Sonesta International Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Sonesta International Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister guests, issue room keys, and...
-
Front Desk Receptionist
3 weeks ago
White Plains, New York, United States ESL Management, LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Waterstone of Westchester. As a key member of our community, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a warm and welcoming environment for our residents and their families.Key...
-
Front Desk Supervisor
4 weeks ago
White Plains, New York, United States Crescent Hotels & Resorts Full timeAbout the RoleWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming greetings to...
-
Front Desk Supervisor
2 weeks ago
White Plains, New York, United States Crescent Hotels & Resorts Full timeAbout the RoleWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming greetings to...
-
Front Desk Coordinator
3 weeks ago
White Plains, New York, United States AirSculpt Full timeJob SummaryAirSculpt is seeking a highly skilled and professional Front Desk Receptionist (Patient Concierge) to join our team in White Plains, NY. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our clients.Main ResponsibilitiesWelcoming patients to the practice...
-
Front Desk Supervisor
3 weeks ago
White Plains, New York, United States Crescent Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, leading a team of Guest Service associates, and ensuring consistent quality service delivery.Key ResponsibilitiesProvide a...
-
Front Desk Supervisor
4 weeks ago
White Plains, New York, United States Crescent Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Supervisor to join our Front Office team at Crescent Services. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Greet guests with a warm and...
-
Patient Representative
3 weeks ago
White Plains, New York, United States Sun River Health Full time{"title": "Patient Representative/Front Desk Receptionist", "description": "Job SummarySun River Health is seeking a per-diem Patient Representative/Front Desk Receptionist to support our White Plains and New Rochelle sites.Key ResponsibilitiesProvide patient-centered care and facilitate patient access to services in a pleasant, knowledgeable, and efficient...
-
Front Desk Coordinator
4 weeks ago
White Plains, New York, United States Premier Care Dental Management Full timeAbout the RoleWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at Premier Care Dental Management. As a Front Desk Coordinator, you will be the first point of contact for our patients and will play a critical role in shaping their experience.Key ResponsibilitiesPatient Greeting and Communication: Warmly greet and welcome...
