Technical Support Lead

5 days ago


Dallas, Texas, United States LAZ parking Full time
Job Description

We are seeking a skilled Regional Accounting Systems Administrator to join our team at LAZ Parking. This role will be responsible for providing technical support and management of our accounting systems, including revenue systems setup and training. The ideal candidate will have strong technical skills, creative thinking, and excellent communication abilities.

The successful candidate will work closely with the Regional Controller to communicate and support regional and facility personnel working in the field. This position may be located in either Hartford, CT or Dallas, TX.

Main Responsibilities
  • Systems management includes Web-DRC, Doc-link, Power BI, Subscription, E-Commerce platforms, Business Central and others new technologies.
  • Systems Control
  • Assist in onboarding of new locations
  • Troubleshoot and provide technical support to employees and customers
  • Assist with equipment integration
  • Identify opportunities for clients to use Power BI
  • Card Audit
  • Manage and train bookkeepers
  • Post payments
  • Generate Invoices
  • Assist with new phone and internet service requests. Review services for cost savings

Educational Requirements
  • Associate degree in a technology field or 2 to 4 years of experience.

Key Skills and Qualifications
  • Ability to work independently, be a self-starter, and effectively interface and communicate both through written and verbal means.
  • Excellent computer skills, including high and proven proficiency in Microsoft Office Suite (Excel, Word, Adobe, and Outlook).
  • Excellent logical and problem-solving abilities.
  • Microsoft training and certification will be considered a strong asset.
  • Experience working in a fast-paced environment.

Salary Range:$60,000 - $80,000 per year, depending on location and experience.

LAZ Parking is an equal opportunity employer.

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