ServiceNow Technical Lead

4 days ago


Dallas, Texas, United States ProNxt Consulting Solutions Full time

At ProNxt Consulting Solutions, we are seeking an experienced ServiceNow Technical Lead to join our team. This role is a unique opportunity for someone who wants to make a significant impact on the company's IT landscape.

We are looking for a highly skilled and motivated individual with a strong background in ServiceNow architecture and project leadership. The ideal candidate will have a deep understanding of ServiceNow's capabilities and a proven track record in leading technical aspects of projects and solution delivery.

Job Description

The ServiceNow Technical Lead will be responsible for:

  • Analyzing and translating business information and technical requirements into an architectural blueprint.
  • Leading the design and architecture of ServiceNow solutions across multiple modules.
  • Partnering with IT and ServiceNow teams to establish delivery operating governance to ensure successful go-lives, end-user adoption, and ongoing support.
  • Ensuring best practices and governance processes are followed during the lifecycle of projects.
  • Leading all technical aspects of project and solution delivery, including application UI, workflow, development of specific reporting and integration components (SSO, LDAP, etc.).
  • Developing technical strategies and roadmaps for ServiceNow implementations, upgrades, and integrations.
  • Assisting in the implementation and configuration of ServiceNow modules and features (e.g., CMDB, Knowledge, Discovery, Orchestration).
  • Collaborating with business stakeholders to translate business requirements into scalable, maintainable ServiceNow implementations.
  • Conducting workshops and training sessions to educate end-users and IT staff on ServiceNow capabilities and features.
  • Staying current with ServiceNow updates and new features, integrating them into future and existing projects as applicable.
  • Future Integrations with applications outside of ServiceNow.
  • Providing support during non-business hour ServiceNow releases and migrations.

We offer a competitive salary package, estimated to be around $120,000 per year, based on industry standards and the candidate's experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Minimum Qualifications:
">• Bachelor's degree in Computer Science, Information Technology, or related field.
">• 5-7 years of experience in a ServiceNow Architect or similar role.
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