Customer Service Sales Representative
3 weeks ago
At Lotus Technology Group, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive problem-solving and effective communication.
Key Responsibilities:- Promote and sell products and services to customers
- Provide excellent customer service via phone, ensuring a positive experience for both new and existing customers
- Negotiate and complete save/service order requests from customers
- Work with customers patiently, tactfully, and efficiently to resolve issues
- Accurately inform customers of various fees and adjustments
- Provide options to customers based on product and service needs
- Utilize active listening skills to understand customer needs
- Follow tactical call flows to optimize the customer experience
- Outstanding customer service skills
- Excellent communication, interpersonal, analytical, and problem-solving skills
- Basic math skills, data entry skills, and sales aptitude
- Understanding of hardware (peripherals) with moderate-to-high level software and hardware troubleshooting skills
- Ability to multitask in a fast-paced environment
- Previous customer service experience in a high-volume environment
- 2+ years of call center experience or equivalent required
- High school diploma or equivalent
- 18 years of age or older
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Customer Service Sales Representative
1 week ago
Charleston, West Virginia, United States Lotus Technology Group, Inc. Full timeJob Title: Customer Service Sales RepresentativeJob Summary:We are seeking a highly skilled Customer Service Sales Representative to join our team at Lotus Technology Group, Inc. The ideal candidate will have excellent problem-solving skills, the ability to think creatively, and a passion for delivering exceptional customer experiences.Key Responsibilities:*...
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Sales and Customer Service Representative
1 week ago
Charleston, West Virginia, United States Massage Envy Full timeOverviewWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and helping to grow our client base.Key ResponsibilitiesProvide outstanding customer service and...
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Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States Coforge Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Coforge. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support via phone, email, and...
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Customer Service Representative
3 weeks ago
Charleston, West Virginia, United States Coforge Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Coforge.Job Summary:The Customer Service Sales Representative will be responsible for providing exceptional customer experiences through effective problem-solving skills and a strong understanding of customer needs.Key...
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Customer Service Representative
4 days ago
Charleston, West Virginia, United States Coforge Full timeJob Title: Customer Service RepresentativeJob Summary:The Customer Service Sales Representative is responsible for delivering exceptional customer experiences through problem-solving skills and effective communication. This role combines elements of customer service and sales, requiring the ability to turn any situation into a positive outcome.Key...
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Customer Service Representative
3 weeks ago
Charleston, West Virginia, United States Hyundai of North Charleston Full timeAbout Hyundai of North CharlestonWe are a leading automotive dealership with a commitment to customer satisfaction and employee growth. Our team is dedicated to providing exceptional service and support to our customers and community.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call...
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Customer Service Representative
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Charleston, West Virginia, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
2 weeks ago
Charleston, West Virginia, United States Lotus Technology Group, Inc. Full timeJob Title: Customer Service RepresentativeEmployment Type: Contract (C2C/W2/1099)Location: South Charleston, WVExperience: 1+ YearsWork Ethic: You are a consummate professional with a strong work ethic.Aptitude: You have an innate capacity to transition from project to project without skipping a beat.Communication: You have excellent written and verbal...
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Customer Service Representative
1 month ago
Charleston, West Virginia, United States COFORGE Marketing Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at COFORGE Marketing. The ideal candidate will have excellent communication and problem-solving skills, with the ability to multitask in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to both new...
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Customer Service Representative
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Charleston, West Virginia, United States IONOS Inc Full timeJob SummaryThe Inbound Telesales & Retention Representative plays a vital role in supporting IONOS customers through inbound calls, chats, and emails. Key responsibilities include sales of products and services, responding to account and billing queries, customer retention, and basic technical support.Responsibilities:Resolve customer issues via phone,...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States The Specialty Companies Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will provide exceptional service to our clients by answering inquiries about our products and services, resolving issues or concerns, and performing administrative duties.The...
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Customer Service Representative
1 week ago
Charleston, West Virginia, United States City National Bank of WV Full timeCustomer Service RepresentativeAt City National Bank of WV, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving service-related issues, and identifying customers' financial needs.Key...
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Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative Dispatcher to provide exceptional customer experiences and resolve technical issues for our residential homeowners. As a key member of our team, you will be responsible for handling customer inquiries, providing product information, and troubleshooting concerns.Key...
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Customer Service Representative
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Charleston, West Virginia, United States Chick-fil-A Full timeWe are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience.Key Responsibilities:Take orders and deliver food to guests in a timely and accurate...
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Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States Enterprise Holdings Full timeCustomer Assistance Representative Sr Job DescriptionOverview:The Customer Assistance Representative Sr will provide exceptional customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This role requires gaining knowledge through local training and hands-on experience to provide...
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Customer Service Representative
1 month ago
Charleston, West Virginia, United States City National Bank of WV Full timeCustomer Service RepresentativeAt City National Bank of WV, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service. Your primary responsibility will be to provide timely and effective solutions to customer inquiries and...
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Customer Service Representative
1 month ago
Charleston, West Virginia, United States Hyundai of North Charleston Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative at Hyundai of North Charleston. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.What We Offer:Competitive salary and benefits packageOpportunities for career growth...
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Insurance Customer Service Representative
2 weeks ago
Charleston, West Virginia, United States State Farm Insurance Full timeJob Title: Office RepresentativeState Farm Insurance is seeking a highly skilled and customer-focused Office Representative to join our team.Key Responsibilities:Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.Process insurance policy changes and updates, ensuring accuracy and...
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Customer Service Representative
1 week ago
Charleston, West Virginia, United States Massage Envy Full timeOverview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy West Ashley. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Key Responsibilities:Provide outstanding customer service and ensure every guest feels valued and...