Customer Service Representative

2 days ago


Charleston, West Virginia, United States The Specialty Companies Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will provide exceptional service to our clients by answering inquiries about our products and services, resolving issues or concerns, and performing administrative duties.

The ideal candidate will have a pleasant and courteous personality, excellent communication and customer service skills, and the ability to work effectively in a fast-paced environment. Previous customer service or related experience is highly preferred.

Responsibilities

  • Provide telephone and in-person assistance to clients
  • Answer inquiries about products and services
  • Resolve issues or concerns in a timely and professional manner
  • Perform administrative duties as needed
  • Meet or exceed all service and sales targets

Requirements

  • High school diploma or GED required
  • Previous customer service or related experience preferred
  • Excellent communication and customer service skills
  • Ability to work effectively in a fast-paced environment


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