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Front Desk Coordinator

2 months ago

Minneapolis, Minnesota, United States Jones-Harrison Full time

Job Summary:

Jones-Harrison is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our community, you will provide exceptional hospitality and administrative support to our residents, families, and visitors.

Key Responsibilities:

  • Greet and assist families, visitors, and residents in a friendly and helpful manner
  • Answer multi-line phone system, take messages, and respond to general inquiries
  • Ensure all visitors and residents are using the sign-in/out procedures
  • Respond to emergency situations calmly and effectively
  • Organize and distribute mail to residents and staff
  • Perform administrative tasks as assigned

Requirements:

  • High school diploma or equivalent preferred
  • One year of experience in a receptionist/customer service-related position
  • Prior experience working in a long-term care facility a plus
  • Must receive a not disqualified criminal background result from DHS and may not be on the OIG exclusions list
  • In accordance with CMS Vaccine Mandate, candidate must provide proof of Covid-19 Vaccine or submit documentation for exemption

Preferred Qualifications:

  • Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors
  • Ability to multi-task and work efficiently independently and as a team in a fast-paced environment
  • Must have good people skills, ability to work cooperatively with staff, families, residents, and administration for the benefit of the resident
  • Ability to prioritize, organize, problem solve, and meet deadlines
  • Ability to work with residents and staff from diverse backgrounds
  • Genuine compassion for the elderly and dedicated to enhancing their quality of life

What We Offer:

  • Competitive pay and benefits
  • Paid training and in-services
  • Discounted meals
  • On-site wellness center
  • Emergency loan assistance
  • Scholarship opportunities

About Jones-Harrison:

Jones-Harrison is a dynamic and vibrant community that offers Assisted Living, Long-Term Care, Memory Care, and Transitional Care services. We believe everyone is entitled to dignity, self-expression, and fundamental well-being regardless of where you are on your life journey. From the day our doors opened in 1888, we have embraced the guiding principles of compassion, inclusivity, and collaboration to transform the community-living experience and enhance the quality of life for older adults.