Front Desk Host

1 day ago


Minneapolis, Minnesota, United States The Marcus Corporation Full time
About the Job

The Front Desk Host is a vital member of our team, responsible for providing exceptional guest experiences and ensuring a seamless operation of our dining room. As a Front Desk Host, you will be the first point of contact for our guests, setting the tone for their entire visit.

Job Description
  • Greet guests as they arrive, welcoming them to our restaurant and ensuring a warm and inviting atmosphere.
  • Efficiently manage reservations, seating guests in a timely manner and ensuring even distribution of tables among our servers.
  • Provide excellent customer service, responding promptly to guest requests and addressing any concerns in a professional and courteous manner.
  • Assist wait staff and bus staff as needed, maintaining a positive and collaborative team environment.
  • Process cash and credit transactions accurately and efficiently, handling cash and credit payments with precision and attention to detail.
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and sanitation.
Requirements
  • Ability to read, speak, and write English fluently, with excellent communication skills and attention to detail.
  • Strong interpersonal and customer service skills, with the ability to work effectively with guests and colleagues.
  • Basic math skills, with the ability to handle cash and credit transactions accurately.
  • Ability to stand for long periods, move quickly and efficiently throughout the dining room, and lift up to 20 pounds on occasion.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

We offer a competitive salary range of $15-$18 per hour, depending on experience, plus benefits and opportunities for advancement. If you are a friendly and enthusiastic individual who excels in fast-paced environments, we encourage you to apply for this exciting opportunity


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