Insurance Service Assistant
1 week ago
We are seeking a highly organized and detail-oriented Assistant Client Service Specialist to provide exceptional support to our team. As a key member of our operations team, you will play a critical role in ensuring seamless customer service and administrative support.
Key Responsibilities:- Provide exceptional customer service to clients via phone and in-person.
- Assist with administrative tasks, including data entry, filing, and record-keeping.
- Work closely with our Client Service Specialists to provide support and assistance as needed.
- Process transactions accurately and efficiently, ensuring timely completion and minimal errors.
- Maintain accurate and up-to-date records, including client information and transaction history.
- Participate in ongoing training and professional development to stay current on industry developments and best practices.
- Collaborate with our team to achieve departmental goals and objectives.
- 1+ year of experience in a customer-facing role, preferably in the insurance industry.
- Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with ability to work effectively with clients and colleagues.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- NYS insurance brokers license required within 1 year of hire.
Marshall & Sterling Inc is an equal opportunity employer and welcomes applications from diverse candidates. Salary range is $37,500 - $42,500, depending on experience and qualifications.
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