Retail Customer Experience Manager

3 weeks ago


Beckley, West Virginia, United States T.J. Maxx Full time
T.J. Maxx Customer Experience Supervisor

As a Customer Experience Supervisor at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include:

Key Responsibilities:
  • Oversee a team of Associates at the front of store to ensure a seamless customer experience.
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs.
  • Address customer concerns and issues promptly and professionally.
  • Coordinate breaks for all Associates to maintain a positive and productive work environment.

At T.J. Maxx, we are committed to providing our customers with an exceptional shopping experience. As a Customer Experience Supervisor, you will play a critical role in achieving this goal by leading a team of Associates and promoting a culture of customer satisfaction.



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