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Sales and Service Manager
2 months ago
Goodyear. More Driven.
Overview:
Key Responsibilities:
- Drive and monitor sales and profitability objectives through effective guest and team member interactions, focusing on tire and service sales.
- Foster guest relationships to ensure a high level of satisfaction.
- Support team members in their training and professional growth.
- Collaborate on the recruitment, interviewing, hiring, and onboarding processes, including compensation strategies.
- Ensure adherence to labor regulations and Goodyear's retail standards.
- Clearly communicate all warranties, promotions, and marketing initiatives.
- Utilize provided tools to offer recommendations to guests in line with manufacturing guidelines.
- Maintain a clean and safe environment for both employees and guests.
- Perform various manual tasks for extended periods, which may involve lifting, standing, bending, and squatting.
Essential Qualifications:
- At least 1 year of prior experience in retail management.
- Valid driver's license required.
- Must be 18 years or older.
- Candidates must be legally authorized to work in the U.S. without company sponsorship.
Preferred Qualifications:
- Experience in automotive service.
- Background in automotive sales.
Position Attributes:
- Strong work ethic with a self-motivated approach to achieving results.
- Diligent and responsible, demonstrating dependability and effective communication skills.
- Ability to analyze and interpret information, identify issues, and make informed decisions.
- Competence in following established procedures and guidelines.
- Flexibility to work in a retail environment that may include weekends and holidays.
- Commitment to upholding safety policies and procedures.
Goodyear is a leading global tire manufacturer, employing approximately 62,000 individuals across 46 facilities in 21 countries. Our Innovation Centres in Akron, Ohio, and Colmar-Berg, Luxembourg, are dedicated to developing cutting-edge products and services that set industry standards. For more information about Goodyear and its offerings, please visit our website.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law.
