Capacity Portfolio Representative
2 days ago
As a Capacity Portfolio Representative at C.H. Robinson, you will play a critical role in growing and managing a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers to ensure the right truck is matched with the right shipment at the perfect time and price.
Key Responsibilities:- Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
- Engage with peers in-office four days a week, igniting creativity and driving impactful results
- Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
- Use capacity analysis and internal costing tools to guide your buying and negotiating strategies
- Deliver exceptional customer service by addressing carrier issues promptly and implementing effective solutions
- Regularly review and act on carrier feedback to improve service
- Assist carriers with cash advances and resolve payable issues to ensure smooth operations
- Identify root causes of issues and implement solutions to enhance performance
- Hold a Bachelor's degree from an accredited college or university
- We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion
- Competitive base salary, with opportunities to earn monthly bonuses based on stellar performance
- Top-tier training, continuous development, and a supportive team culture that empowers you to excel
- Flexible work arrangements, including remote work options
- A broad range of career development, networking, and team-building opportunities
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays
We are an equal opportunity employer and welcome applications from diverse candidates. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. Affirmative Action Employer/EOE/M/F/Disabled/Veteran
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Capacity Portfolio Representative
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