Client Solutions Advisor

4 weeks ago


Union, Kentucky, United States Insight Global Full time

Are you a customer-focused professional looking for a new challenge? Insight Global is seeking Client Solutions Advisors to join our team in Cincinnati. In this role, you will work closely with clients to resolve their inquiries and concerns.

Job Responsibilities

The primary responsibilities of this position include:

  • Conducting outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.
  • Analyzing client trends to identify and mitigate risk to the Enterprise.
  • Developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, and processes.

Estimated Salary: $50,000 - $60,000 per year, based on experience

Requirements

To succeed in this role, you will need:

  • Prior call center experience
  • Bachelor's degree
  • Strong analytical and problem-solving skills
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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