Customer Care Coordinator
3 weeks ago
As a key member of the Department of Residential Life, you will provide essential support in the main office of Robinson Hall. Your primary role will be to serve as one of two primary staff members at the department customer service desk, ensuring seamless interactions with students and staff. You will also be responsible for hiring and supervising student staff members, providing support for departmental housing processes, and enhancing the understanding of the residential experience at the University of Vermont. This position requires a strong commitment to diversity, social justice, and fostering a collaborative multicultural environment.
**Key Responsibilities:**
* Provide exceptional customer service to students and staff
* Hire and supervise student staff members
* Support departmental housing processes
* Enhance the understanding of the residential experience
* Foster a collaborative multicultural environment
**Requirements:**
* Associate's degree in Business Administration or related field
* 1-3 years of related experience
* General knowledge of personal computers and Microsoft Office
* Ability to work in a fast-paced environment and prioritize competing demands
* Effective customer service skills and ability to work effectively with diverse backgrounds
* Commitment to diversity, social justice, and fostering a collaborative multicultural environment
**What We Offer:**
* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and inclusive work environment
* Recognition and rewards for outstanding performance
**How to Apply:**
* Please submit your resume and cover letter
* We are an equal opportunity employer and welcome applications from diverse candidates
* We are committed to creating an inclusive and equitable work environment
**Contact Us:**
* If you have any questions or would like to learn more about this opportunity, please contact us at [insert contact information]
**Note:**
* This position is subject to a 4-month probationary period
* Non-standard work hours may be required
* Background check required for this position
**FLSA:**
* Non-exempt
**Union Position:**
* Yes, UVMSU
**Posting Details:**
* Position will be posted for a minimum of one week
* After which it is subject to removal without notice
**Job Open Date:**
* 09/16/2024
**Job Close Date:**
* (Jobs close at 11:59 PM EST.)
**Open Until Filled:**
* No
**Position Information:**
* Position Title: Office/Prgm Support Generalist
* Posting Number: S5285PO
* Department: Residential Life/30452
* Position Number: 002122
* Employee FTE: 1.0
* Employee Term: 12
**Supplemental Questions:**
* Required fields are indicated with an asterisk (*)
- How did you hear about this employment opportunity?
**Documents Needed to Apply:**
* Required Documents: Resume, Cover Letter/Letter of Application
* Optional Documents:
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