Customer Service Director

1 month ago


Detroit, Michigan, United States Leonard Crosby - State Farm Agent Full time
Job Overview

Are you looking for a challenging role that allows you to develop your skills and advance your career? Leonard Crosby - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, identifying their needs and providing tailored solutions.
  • Work closely with the agency team to achieve sales and marketing goals, promoting State Farm products and services.
  • Stay up-to-date with industry developments and regulatory requirements, ensuring compliance and best practices.
Requirements
  • Previous sales or customer service experience, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Self-motivated and results-driven, with a strong work ethic and commitment to excellence.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Property and Casualty license, with the ability to obtain Life and Health license.

We offer a competitive salary, commission, and bonus structure, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual looking for a challenging role, please submit your application.



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