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Parts Specialist II
2 months ago
Parts Retail Counter II
Job Category*:
AUTO-Parts Department Requisition Number
: PARTS002083
As a Parts Retail Counter II, you will be responsible for maintaining a comprehensive understanding of warranty policies and return procedures. It is essential to uphold a clean and safe working environment, consistently adhering to all OSHA and EPA regulations. The role requires the ability to manage job-related stress and effectively interact with colleagues and customers. You will also be expected to perform additional duties as assigned by management.
1. Education
2. Experience
Preferred qualifications include a minimum of 1 year of experience in an automotive Parts Department and 1 year of sales experience. A valid driver's license and a Motor Vehicle Record (MVR) that complies with company policy are required.
3. Skills
Effective communication skills are crucial, including the ability to read and write proficiently, convey information clearly, and actively listen to understand the perspectives of others.
4. Knowledge
Familiarity with current company management systems is advantageous. Proficiency in using computers and software for data entry and information processing is required, including knowledge of Microsoft Office products.
- English Language: Understanding the structure and content of the English language, including grammar and composition, is essential for interpreting work-related documents.
- Customer and Personal Service: Knowledge of customer service principles, including needs assessment and quality standards, is important for ensuring customer satisfaction.
- Sales and Marketing: Understanding the principles of promoting and selling products or services, including marketing strategies and sales techniques, is beneficial.
- Mechanical: A general understanding of machines and tools, including their design, use, and maintenance, is valuable.
- Adaptability: The ability to adjust to changes in the work environment and manage competing demands is necessary.
- Interpersonal Skills: Maintaining confidentiality and being open to new ideas while demonstrating a willingness to try different approaches is important.
- Leadership: The ability to guide and influence others while exemplifying ethical practices is essential.
- Time Management: Effective time management skills are required to ensure a consistent and productive workflow within the department.
Education
Experience