Front Desk Associate
4 days ago
The Franklin Hyatt House is seeking a skilled Guest Service Agent/Front Desk Agent to join our team. As a key member of our staff, you will be responsible for ensuring seamless guest experiences, providing exceptional customer service, and maintaining a clean and comfortable environment.
About the Role:
- Serve as the primary point of contact for guests, responding to their needs and concerns
- Maintain accurate records, including guest information and room assignments
- Collaborate with the General Manager to implement sales and marketing strategies
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer:
- A competitive salary range of $40,000-$50,000 per year
- A comprehensive benefits package, including medical, vision, dental, and 401k
- A supportive work environment that fosters growth and development
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment, adapting to changing situations
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