Front Desk Associate

4 days ago


Franklin, Tennessee, United States Franklin Hyatt House Full time
Job Overview

The Franklin Hyatt House is seeking a skilled Guest Service Agent/Front Desk Agent to join our team. As a key member of our staff, you will be responsible for ensuring seamless guest experiences, providing exceptional customer service, and maintaining a clean and comfortable environment.

About the Role:

  • Serve as the primary point of contact for guests, responding to their needs and concerns
  • Maintain accurate records, including guest information and room assignments
  • Collaborate with the General Manager to implement sales and marketing strategies
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • A competitive salary range of $40,000-$50,000 per year
  • A comprehensive benefits package, including medical, vision, dental, and 401k
  • A supportive work environment that fosters growth and development

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment, adapting to changing situations


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