Administrative Operations Coordinator

6 days ago


Portland, Maine, United States Ace Handyman Services Full time
Job Summary

We are seeking an organized and detail-oriented individual to oversee the daily operations of our satellite office in South Portland. As a customer service professional, you will be responsible for managing schedules, coordinating logistics, and providing exceptional support to our clients.

Key Responsibilities:
  • Respond promptly to customer inquiries
  • Coordinate schedules and material ordering for multiple craftsmen and projects
  • Utilize dispatching and schedule management software
  • Follow up with customers as needed
  • Perform paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
Requirements:
  • High school diploma or equivalent
  • 3-5 years of administrative assistant/scheduling experience
  • Comfortable with sales
  • Adaptable to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills; ten-key skills, a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Basics of sales and marketing, a plus
  • QuickBooks Online or other accounting knowledge, a plus
  • Customer-facing experience, a plus
What We Offer:
  • Monday-Friday: 8AM-5PM (with option for part-time/flex-time schedule)
  • Competitive pay ranging from $25-$30 per hour
  • Health insurance
  • Vacation time
  • Performance bonuses
  • Cell phone reimbursement
  • Company credit card
  • Flexible scheduling
  • Advancement and growth opportunities


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