Customer Service Associate Self Pay
4 weeks ago
As a Customer Service Associate Self Pay, you will play a critical role in providing exceptional patient experience by resolving outstanding account balances, reducing delinquency, and arranging payment schedules.
Key Responsibilities:
- Maintain contact with patients to resolve account issues
- Reduce delinquency for assigned accounts
- Arrange payment schedules and adjust insurance for billing purposes
- Perform high-volume phone calls for collections
- Research accounts receivable issues
- Provide excellent customer service
- Promote a patient-centric approach to working medical collections
- Manage accounts receivable balances to reduce AR to cash
- High School Diploma or equivalent
- Commitment to excellent customer service
- Ability to work independently and as part of a team
- Knowledge of billing and collection processes
- Bilingual; Spanish speaking
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.29 - $24.26
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
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