Environmental Services Manager

6 days ago

Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

We are seeking a highly skilled Environmental Services Manager to join our team at Children's Healthcare of Atlanta. As a key member of our facilities management team, you will be responsible for maintaining a high level of housekeeping and ensuring a safe and healthy environment for our patients, families, and staff.

Key Responsibilities
  • Quality Improvement: Support and participate in continuous assessment and improvement of the quality of care and services provided.
  • Shift Operations: Manage shift operations/responsibilities on a daily basis, ensuring that all tasks are completed efficiently and effectively.
  • Staff Development: Assess the training needs of staff and tailor training programs to meet their needs, promoting a culture of continuous learning and improvement.
  • Policy Enforcement: Enforce work rules fairly and equitably, ensuring that all staff members understand and adhere to company policies and procedures.
  • Leadership: Think, act, and behave as the department head after Manager, Facilities Management Operations and Manager, Environmental Services have departed the premises, demonstrating strong leadership skills and a commitment to excellence.
  • Quality Inspections: Complete required number of quality improvement inspections each month in a timely, equitable manner, identifying areas for improvement and implementing changes as needed.
  • Customer Service: Interface with all internal and external customer groups, providing personalized attention and responding to needs and requests with a sense of urgency.
  • Family-Centered Care: Demonstrate an understanding of and support the philosophy of family-centered care, educating employees on departmental goals and objectives and helping them to understand their roles in achieving these goals.
  • Workload Management: Evaluate workloads and arrange job schedules, assignments, and procedures to ensure efficient and effective use of resources.
  • Problem-Solving: Remove barriers or escalate to appropriate leader, following up on all reported problems and complaints and ensuring expedient resolution.
  • Performance Evaluation: Evaluate employee work performance and conduct timely annual performance evaluations, meeting all in-service requirements.
Requirements
  • 3 years of experience in management
  • 1 year of experience in housekeeping or environmental services
  • Some college
  • High school diploma or equivalent
Preferred Qualifications
  • Excellent communication, organizational, and leadership skills
  • Ability to work without direct supervision
  • Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects
  • Ability to apply judgment and make sound decisions
  • Ability to balance a hectic workload and manage multiple priorities
  • Ability to identify problems, brainstorm possible solutions, communicate and take action, solve the problem, and prevent the problem from recurring
  • Proficient in Microsoft Office applications
Work Environment

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

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