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Environmental Services Manager

2 months ago


Atlanta, Georgia, United States ABM SERVICES Full time
Job Summary

We are seeking a highly skilled and experienced EVS Department Manager to join our team at ABM Services. As a key member of our healthcare operations team, you will be responsible for planning, organizing, and directing the activities of our Environmental Services department to ensure safe, smooth, and efficient operations.

Key Responsibilities
  • Leadership and Management: Provide direction, motivation, and guidance to the Environmental Services team to achieve established standards and meet or exceed customer satisfaction.
  • Operations and Planning: Plan and administer activities of the Environmental Services associates to ensure continuous operation and timely delivery of services. Establish priorities, assign work, and monitor performance, quality, and timeliness.
  • Communication and Collaboration: Communicate clearly and effectively with direct reports, hospital teams, and interdepartmentally. Demonstrate effective oral and written communication skills.
  • Fiscal Accountability: Assist in ensuring that the assigned site is operating within established budgetary guidelines. Facilitate, create, distribute, and maintain all necessary reports and documentation.
  • Data Utilization and Process Improvement: Assess and utilize appropriate data to improve operations. View everything with a process improvement mindset.
  • Service Excellence: Support the implementation and administration of HSS Patient Experience Program. Promote a customer service mindset at all times to both internal and external customers.
  • Human Resources: Develop and coach associates to ensure fullest potential is reached. Oversees the recruitment, hiring, training, development, performance evaluation, and management of employees within assigned departments.
Requirements
  • Education: Bachelor's Degree in a related field. In lieu of a Bachelor's Degree, High School Diploma/GED with 5+ years of relevant management experience is acceptable.
  • Job Knowledge/Experience: Minimum of three years of proven work experience in a leadership role within the healthcare field is required. Experience directing/managing a unionized workforce is strongly preferred.
  • Other: Excellent verbal and written communication skills. Intermediate level of proficiency in MS Excel, MS Word, and other business software.