Sales Representative

2 weeks ago


Boston, Massachusetts, United States First Citizens Bank Full time
Overview

Are you a people person looking to make a difference in the lives of others? First Citizens Bank is seeking a Sales and Service Representative to join our Boston branch team.

This is a full-time position located in-branch at 450 Boylston Street in Boston, Massachusetts. As a Sales and Service Representative, you will be responsible for processing transactions and providing exceptional customer service to our clients.

Key Responsibilities
  • Engage with customers to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or equivalent required
  • 6+ months of face-to-face customer service experience
  • 1+ years of recent cash-handling experience
Preferred Skills and Experience
  • Sales support experience (cold-calling, appointment setting, etc.)
  • Prior experience working in a retail banking environment
  • Working knowledge of Microsoft Office
  • Strong written and verbal communication skills

First Citizens Bank offers a comprehensive benefits program to our full-time associates, including customized offerings to support families, however defined. For more information, please visit our website: https://jobs.firstcitizens.com/benefits


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