Customer Service Representative

3 weeks ago


Salt Lake, Utah, United States CubeSmart Full time

Overview:

CubeSmart is seeking a highly motivated and customer-focused individual to join our team as an Assistant Property Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing and maintaining our property, and ensuring a safe and clean environment for our customers.

Responsibilities:

  • Customer Service:
    • Develop and maintain strong relationships with customers by identifying their self-storage needs and providing personalized solutions.
    • Provide excellent service to customers, both in person and over the phone, and resolve any issues in a timely and professional manner.
    • Meet monthly sales goals and metrics by promoting our services and products to customers.
    • Perform lock checks and show units to customers, ensuring a smooth and efficient leasing process.
  • Property Maintenance:
    • Maintain a clean and safe storage facility by performing daily walks, cleaning units and common areas, and opening and closing storage doors.
    • Perform light maintenance tasks, such as mopping, sweeping, and changing light bulbs, to ensure the facility meets company standards.
    • Ensure all areas of the facility are clean and safe for customers, including restrooms, landscaping, parking, and paving.

Qualifications:

  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high-quality customer service to a diverse customer market.
  • Basic computer skills and ability to work in a fast-paced environment.

We Offer:

  • Competitive hourly pay and bonus opportunities.
  • Excellent schedule with most shifts ending at 6:00 p.m. and Sundays off.
  • Paid time off, vacation, sick leave, and holidays.
  • Generous health benefits and 401(k) retirement plan with company match.
  • Tuition reimbursement and self-storage discounts.

We Are an Equal Opportunity Employer:

CubeSmart is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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