Medical Front Desk Clerk

3 days ago


Monterey, California, United States Gustavo A Gonzalez Full time
Job Overview: Gustavo A Gonzalez is a dynamic healthcare organization seeking a dedicated and detail-oriented front desk clerk to join our team. As a front desk clerk, you will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.

This role requires excellent organizational skills, proficiency in electronic medical record systems, and exceptional customer service abilities. We offer a competitive salary of $48,000 per year, along with a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional growth and development.

Responsibilities:
  • Register patients, take co-payments, schedule appointments, and perform various clerical duties.
  • Manage multiple phone lines, greet patients, and direct them to the appropriate department.
  • Determine the nature of incoming calls and direct callers to the relevant department or staff member.


Requirements:
  • High school diploma or equivalent required; two years of experience as a front/back receptionist or a combination of education and experience.
  • Bilingual (English/Spanish) fluency preferred.
  • Basic computer skills, including email system and electronic medical record system usage.
  • Ability to read, write, and communicate effectively with patients, coworkers, and management.
  • Excellent telephone and communication skills.


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