Front Desk Associate
3 weeks ago
We are seeking a friendly and outgoing individual to join our Front Desk team at The Hilton North Scottsdale at Cavasson.
Key Responsibilities:
- Efficiently register and check out guests.
- Follows proper billing and cash handling procedures.
- Displays high-level competency in the property management systems.
- Interacts with guests in a professional, ethical, and customer service driven manner.
- Follows the proper work environment procedures.
- Ability to communicate effectively.
- Must be stationary for up to 8 hours.
- Must have the ability to move/transport up to 25 lbs.
- Provides excellent concierge services to guests.
- Answers all phones professionally and courteously.
- Other duties as assigned by Management.
- Customer service skills.
- Professional demeanor.
- Organizational skills.
- Effective Communication skills.
- Initiative and creative problem-solving skills.
- Must be familiar with the city and the attractions that it offers.
- Flexible availability (days, evenings, weekends, holidays).
- Hilton ONQ experience is highly preferred.
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