Client Relations Specialist

1 week ago


Geneva, Illinois, United States Richard Lewis - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
As a dedicated Client Relations Specialist at Richard Lewis - State Farm Agent, you will play a crucial role in delivering outstanding client experiences that contribute to the success of a reputable insurance agency. Your commitment to detail, positive attitude, eagerness to learn, and strong customer service abilities will be essential in this role. You will have the chance to thrive in a dynamic industry while addressing client inquiries, collaborating with fellow team members, and anticipating the needs of the community we serve.

We are excited to find a compassionate and customer-oriented individual to join our team. If selected, you can expect not just a job, but a pathway to career advancement and rewarding financial opportunities for motivated and sales-driven candidates.

KEY RESPONSIBILITIES:
  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to educate clients about their insurance choices.
  • Communicate effectively to meet customer needs while fostering business growth.
REQUIREMENTS:
  • No prior insurance or sales experience is necessary; we will provide training for the right candidate.
  • Dependable, enthusiastic, and committed to exceptional customer service.
  • Able to connect with clients, answer their questions, and proactively address their insurance and financial needs.
  • Strong communication skills to assist clients and collaborate with other team members.
  • Proactive problem-solver with the ability to multitask and respond positively to constructive feedback.
OFFERINGS:
  • Competitive salary with commission and bonus opportunities.
  • Potential for career growth and advancement, including the opportunity to become a State Farm Agent.
  • Paid time off for vacations and personal/sick days.
  • Eligibility to participate in a retirement plan.
  • Health insurance subsidy available if needed.
  • Valuable experience that contributes to your career development.


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