Senior Banking Professional

3 days ago


Hudson, Massachusetts, United States Middlesex Savings Bank Full time
Job Summary

We are seeking a highly skilled and experienced Senior Banker I to join our team at Middlesex Savings Bank. As a Senior Banker I, you will be responsible for representing the Bank to the public and to our colleagues, and promoting our core values and mission.

Key Responsibilities
  • Develop and maintain strong customer relationships through excellent customer service and product knowledge.
  • Conduct a wide range of customer transactions, including account openings, loan applications, and other banking services.
  • Recommend products and services to customers based on their needs and financial goals.
  • Assist customers with questions and problem resolution, and provide exceptional customer service.
  • Stay up-to-date on Bank products and services, and provide expert advice to customers.
  • Work closely with branch supervisors to create a positive and productive work environment.
  • Perform branch settlement, basic recycler troubleshooting, and branch opening and closing as needed.
  • Stay informed of alerts and other company communications, and perform all duties in accordance with prescribed compliance, security, and risk protocols.
Requirements
  • High School Diploma or equivalent required.
  • At least 18 months of Banker experience or similar customer service-related position within banking.
  • Strong knowledge of basic math principles and ability to perform basic mathematical procedures.
  • Demonstrated customer service, sales, organizational, communication, and interpersonal skills.
  • Must possess strong attention to detail and intermediate technology skills, including knowledge of Microsoft Office.
  • Must be able to work extended and weekend hours, and have scheduling and work location flexibility.
  • Must be able to sit for extended periods of time, and stand for extended periods of time and lift 25 pounds.
Preferred Qualifications
  • Notary Public designation within 6 months.
About Middlesex Savings Bank

Middlesex Savings Bank is an Equal Opportunity/Affirmative Action Employer. We are committed to diversity and inclusion in the workplace.



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